Utility Providers
Electricity
Retailers (who you contact to get connected)
There are many. Find one from:
Website: Alberta Utilities Consumer Advocate
310-4822 (Toll Free in Alberta)
780-644-5130
Electricity Distribution Company, contact for power interruptions
ATCO Electric
Report an outage: Website or Toll Free at 1-800-668-5506
Administered out of Oyen
113-1st Ave. W Oyen, AB
403-664-8103
Heating – Natural Gas
Dry Country Gas Co-Op Ltd.
205 – 2nd St W, Oyen, AB
403-664-3646
E-mail: dcgc.office@gmail.com
Telephone
Landline, aka “old fashioned telephone”
Telus
310-2255 (Toll Free in Alberta)
1-888-811-2323
Internet Services
Netago
105 2nd Ave W
Hanna, AB
1-800-542-7028
Water, Sewer & Garbage
Village of Empress
6 – 3 Avenue West
Empress, AB T0J 1E0
403-565-3938
The Village bills for these services once every two months.
Currently (2022), the rates on each two month bill are:
- Water: $60 + $1.55 per cubic metre
- Sewer: $20
- Garbage: $44
For more details, see our Rates & Fees webpage.
Bills may be paid by Cash, Cheque, Debit, Credit Card, or Interac e-Transfer. See our Bill Payments webpage.