An Empressian has made two online payments in
January on the 4^th and the 6^th for identical amounts
BUT we are unable to identify the sender.
Is this you?  If you have the receipts to show these are your
payments, please advise ASAP.

Please remember!
If you are paying by Interact e-Transfer,
you must enter into the memo section your
Utility Account Number, Tax Roll Number, or Invoice Number!
That way we know what the payment is for, and who it is for.
See Bill Payments for more information.

For the Frost storm damages they can submit them directly to me at tracy.volker@atco.com.
I will set up the damage claim and reach out to each of them.

Tracy Volker

Customer Sales Representative
Electricity Division