The Village of Empress

is situated on the West side of the Alberta/Saskatchewan border and serves as a center to the surrounding farming and ranching community of 1,500 people. It has been a focal point for many activities in the area. It is also at the geographical center of many large cities in Western Canada: Edmonton, Calgary, Saskatoon and Regina.

Health Care

Big Country Hospital
312 3rd Street East
Oyen, ab. T0J 2J0
Phone (403) 664-4300
Fax (403) 664-4325

Ambulance Emergencies 911
Oyen Medical Clinic
314 3rd Avenue East
Oyen, Ab. T0J 2J0
Phone (403) 664-3577

Community Health Services
314 3rd Street East
Oyen, Ab. T0J 2J0
Phone (403) 664-3651
Fax (403) 664-2934

Oyen Dental Clinic
313 3rd Avenue East
Oyen, Ab. T0J 2J0
Phone (403) 664-3774
Fax (403) 664-2845

Oyen Optometry Clinic
103 1st Avenue West
Oyen, Ab. T0J 2J0
Phone (403) 664-3300
After Hours (403) 972-2007

Oyen Pharmacy
101 1st Ave. East
Oyen, Ab. T0J 2J0
Phone (403) 664-3732
Fax (403) 664-3171

The Oyen Health Services encompasses Acute Care Continuing Care, 24 Hour Emergency Services, Community Care, Public Health, Dental, Optometry and other related services. We are very fortunate to be able to provide so many services locally.


312 – 3RD. St. East
Oyen, Alberta T0J 2J0
Phone: 403 664-4300
Fax: 403 664-4325


General Public 12:00 – 8:00 p.m.

Parents anytime
General Public 2:00 – 8:00 p.m.

Maternity Fathers 6:00– 12:00 a.m.
Grandparents, Siblings 1:00 – 8:00 p.m.
General Public 4:00 – 8:00 p.m.

Big Country Hospital has been serving the health needs of Oyen and the surrounding areas for many years. The facility has 10 acute care beds providing care to medical patients, pediatrics, low risk obstetrical patients, palliative care respite care as well as Rehabilitative Care. We have a 24/7 Emergency Department with access to high levels of care with ground ambulance and/or air services. The Out-Patient Department in conjunction with the Emergency provides minor surgical procedures, medical procedures and some nonemergent services are provided on an appointment basis. A physician is “on call” 24/7 for Emergencies.


  • Acute Care Beds – 10
  • 24 hours Emergency
  • Palliative Care/Respite Care
  • Diabetic Education
  • Dietary Counseling/Clinical Nutrition (in-patient/out-patient)
  • Diagnostic Imaging (X-ray)
  • Laboratory Services
  • Occupational Therapy
  • Physical Therapy Services two days per week
  • Physical Therapy Assistance – 5 days per week
  • Continuing Care Recreation Therapy Program
  • Continuing Care information available at office
  • Continuing Care Beds – 30
  • Pastoral Care Program


The ambulance service in Oyen serves the town of Oyen as well as Acadia Valley, Bindloss, Buffalo, Cereal, Chinook, Empress, Esther, New Brigden, Sedalia, Sibbald, Special Areas and all rural areas responding to about 200 calls per year. The service has two of the newest units in Southeast Alberta. The ambulance staff also helps out at Oyen Big Country Hospital assisting with inpatients as well as outpatients. The service is very involved in the community, putting on such things as the teddy bear clinics for young children. We will do care seat inspections, and provide an ambulance for events in town such as rodeos and hockey games. We currently are a BLS services (Basic Life support) with access to ALS support but we are trying to recruit Paramedics so we can become an ALS service. Albert Health Services is interested in training community individuals who would like to be involved in EMS.


A new modern laboratory with excellent equipment offers on site analysis for a broad spectrum of tests. A number of large referral laboratories are utilized for many tests not available in Oyen. The lab is open from 8:00 a.m. to 4:00 p.m. Monday through Friday and from 8:00 a.m. to 3:00 p.m. on Saturdays for routine outpatient services. Laboratory staff is on call for emergent services after hours and on weekends.


New diagnostic imaging equipment including a modernized PACS system is part of the refurbished digital Diagnostic Imaging Department at the Big Country Hospital. General radiography for routine outpatients is available from 8:00 a.m. to 4:00 p.m. Monday through Friday and 8:00 a.m. to 3:00 p.m. on Saturdays. Some specialized ultrasound services are available through our local physicians. Referral arrangements for other diagnostic imaging services can be made through the medical clinic. Staff is on call for emergent services after hours and on weekends.

clinical_nutritionCLINICAL NUTRITION

The Clinical Dietitian offers individual guidance and coaching for all aspects of nutrition and associated diseases on an outpatient and inpatient basis. The dietitian also teaches the nutrition component of diabetes education to outpatients. The dietitian also works in continuing care to assess and monitor the ongoing nutrition status of the residents.


(403) 664-4300
We offer full physical therapy services including assessment and treatment with various modalities including laser treatment ultrasound, TENS, physical exercises and stretches, heat/cold and acupuncture. You do not need a physician’s referral to come to physiotherapy. You can contact us directly to book an appointment.

physical_therapyOur hours of operation:

Monday 8:00 a.m. to 3:15 p.m.
Tuesday 8:00 a.m. to 6:00 p.m.
Wednesday 8:00 a.m. to 3:15 p.m.
Thursday 8:00 a.m. to 6:00 p.m.

The Physical Therapist is here on Tuesday and Thursday and the Assistant is here Monday through Thursday.


Continuing Care – Your family, Home Care Nurse, the Hospita and your Physician can make an application for admission on your behalf. After your application has been approved and a room is available, we ask you to make arrangements with the Nursing Supervisor for a suitable time and date for admission.If a room is not available, your name will be placed on a waiting list and you will be contacted as soon as one becomes available. In the continuing care unit there are both private and semi-private rooms. The account information is managed at the front office on the acute care unit. A comfort fund can be set up for incidental purchases and hairdressing. Services provided are: personal care, medications, flu/pneumococcal vaccine, doctor’s visits, management of life threatening illness, family conference, recreation programs, tuck shop, meal service, pastoral care, television, telephones, hairdressing services and laundry service.


Phone: 403-664-4300
Box 150
Oyen, Alberta
T0J 2J0

The Health Foundation is committed to improving the quality o healthcare in the Oyen Big Country Hospital and through the local health programs by providing and updating equipment and necessary items unique to the needs of rural medicine. The Foundation is a volunteer organization representing the large area/district surrounding the Big Country Hospital. Each member is a direct liaison to the area/district they represent and they speak to the variances and diversity of area needs. I is a charitable organization engaged in fundraising to support the ever rising costs of medical equipment. Official tax receipts are issued for all donations. 100% of the funds raised by the Health Foundation remain in the community. None of the donations are used in administration or for fundraising expenses. Donor information remains confidential at all times. Further information and/or donations may be made to the above address.


314 – 3rd Ave. East
Oyen, Alberta T0J 2J0
Phone: 403 664-3577

Hours of Operation:
Monday -Thursday 9:00-12:00 and 1:00 to 5:00 p.m.
Closed: Statutory Holidays and weekends
Friday 9:00 to 1:00 p.m.

As well as our doctors, Oyen has one Primary Care Nurse four days per week.

community_health_servicesCOMMUNITY HEALTH SERVICES

314 – 3rd St. East
Oyen, Alberta T0J 2J0
Phone: (403) 664-3651
Fax: (403) 664-2934


Home Care
(403) 664-3651

The goal of Home Care programs in the Region is to assist Individuals to achieve and maintain optimal health, well being, and personal independence in their own homes, or supportive living environment. Services are provided to individuals of all ages. Any individual, with a demonstrated need, is eligible to receive Home Care services.

The programs work in partnership with the client, family, other health care professionals, and community agencies to provide clients with a consistent, comprehensive, client-centered approach to care. Services provided to clients include nursing services, early hospital discharge, palliative care, respite care, physical therapy, occupational therapy, respiratory therapy, social work and home nutrition services and coordination of meals on wheels. The program also administers the Alberta Aids to Daily Living program for the authorization of equipment and supplies, based on assessed support services (personal care), need.

Home Care programs are the single access point (coordinated access) for individuals seeking either community or facilitybased continuing care services. Home Care programs are responsible for assessment for continuing care and for coordinating with various interdisciplinary members (e.g. physicians) to complete the assessment before the client is approved for continuing care.


(403) 664-3651

Immunization clinics are offered free of charge at all Community Health Centers throughout Palliser Health Region. The immunization schedule recommended by Alberta Health and Wellness is followed by Public Health Nurses to protect the health of all residents.

Travel Clinic Immunization

Travel immunizations are not provided free of charge. Fees are based on the cost of the vaccines

Parenting Support Programs

  • parenting_supportBaby and You – A nutrition program from Community Nutrition Regional Home Visitation
  • Best Babies – A prenatal nutrition program offering information and support to expectant mothers and to mothers and babies up to 9 months postnatal.
  • Building Blocks – A home visitation program for families that promotes health and social development of children ages 0-6 years.
  • Healthy Start – An in-home support service provided to families with a newborn or those expecting their first child.
    Children’s Health and Developmental Services (CHADS)
  • Kids In Between – A seven-session program for children ages 6 – 7 years who have experienced parental separation or divorce.
  • 1-2-3 Magic – A no-nonsense method of child discipline which enables parents to take charge of their home without arguing, yelling or spanking.
  • Kids In Contro l – A seven-session program for children ages 4 – 7 years who could benefit from anger management and emotional expression training.


(403) 664-3651

Mental Health

(403) 664-3651
Mental Health Workers available in Oyen twice a weeks by appointment only.

(403) 664-3577
Primary Care Councillor available Monday to Thursday in Oyen and Fridays in Empress.
Appointments made through doctors office.

Health Promotion

(403) 664-3651

Researches, develops and delivers a wide variety of programs and services promoting good health and well being in our community – anything from car seat safety, in school programs (such as health Services include: Advocacy for health improving changes in community, education for students, staff and community members, social marketing programs, marketing assistance for community partners fair days and drive to life) to senior’s wellness days.and education resources in a variety of formats.

mammography_clinicAnnual Mobile Mammography Clinic

Watch for date in local paper
Speech Language and Hearing Services
Contact (403) 664-3651
Fax (403) 664-2934
e-mail drafa@palliserhealth.cca

Speech, Language and Hearing Services is a regional community-based program in Oyen offering education and therapy for children who have speech or language delays or disorders. Our Registered speech-Language Pathologist (SLP) assesses and treats young children at the pre-school and school age level. Our Speech-Language Pathologist Assistant works under the supervision of the SLP to provide treatment to young children. Typically, these services are provided one on one with the child or in small groups.


Dr. Rita Flynn
313 – 3rd. Ave. East
Oyen, Alberta T0J 2J0
Phone: 403 664-3774
Fax: 403 664-2845

Hours of Operation:
Tuesday 10:00 a.m. to 7:00 p.m.
Wednesday 8:00 a.m. to 5:00 p.m.

Oyen is fortunate to have dental services within the Town to service our community. Dr. Rita Flynn splits her practice between Medicine Hat and Oyen.


Dr. Jackie Hagens
103 1st Avenue West
Oyen, Ab. T0J 2J0
(403) 664-3300
Emergency (403) 972-2007

We are pleased to provide comprehensive full scope eye care needs including contact lenses, sunglasses, same day eyeglasses on many prescriptions, ocular and health assessments as well as medical management related to the eye (i.e. eye disease and injury). Our office and staff stay up to date with the latest technology and equipment such as the OCT and Optimal.



Contact our Village Office:

Phone: (403) 565-3938
Fax: (403) 565-2010

Box 159, #6 – 3rd Avenue
Empress, Alberta T0J 1E0

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